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Solutions Architect

Expedient is a provider of cloud and data center infrastructure as a service (IaaS) solutions with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA.  Our converged solutions enable Expedient clients to focus on their strategic business innovation, while our team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.

 We have an immediate need for a Solutions Architect to design and develop technical solutions for our customers in our Memphis, TN market.  This is a collaborative position that requires a strong understanding of solution design, business and financial benefits of technology, and customer interaction. The Solutions Architect will interact with the Expedient Sales and Service Delivery/Support teams by providing experience, industry perspective and expert-level knowledge to build and deliver solutions to the customer.

The successful candidate will have a broad technical acumen covering system administration, virtualization, storage, and networking with an understanding of the underlying protocols and standards used in the operation of those technologies. He or she must also possess superior communication skills as this is a customer-facing role. A strong desire to learn and expand on existing knowledge is required. Industry standard certifications are also a plus.

Expedient does not work with 3rd party staffing agencies, recruiters or consultants for hiring.  All recruiting is handled in-house.

Sponsorship is not provided. 

Responsibilities

  • Partner with sales team to visit prospective and existing clients, developing relationships with their technical and executive members
  • Review and evaluate prospective and existing client environments, recommending service and technology to meet both their existing and anticipated needs
  • Assist with developing quotes for service(s) with technical validation
  • Attend trade shows and participate as a speaker in marketing events
  • Develop and present sales documents and presentations to prospective and existing clients
  • Sales representative training, including participation in workshops and development of technical sales documentation and testing instruments
  • Participate in new product development, working with the operations and engineering staff to develop new service offerings based on market needs

Requirements

  • Demonstrated experience in a solutions and/or sales engineering role; solid experience in a Systems Administration role (Microsoft, LINUX or VMware) 
  • Excellent verbal and written communication skills – able to explain complex concepts to a wide variety of individuals with varying technical skills
  • Strong understanding of Internet/IP related technologies including, but not limited to, routing, switching and sub-netting
  • Understanding of core ISP technologies such as DNS, SMTP, HTTP/S and WAN
  • Knowledge of Fiber channel/iSCSI/SAS storage arrays. Understanding of concepts such as RAID
  • Virtualization technologies with a focus on administration AND design and architecture
  • Network Security, Backup and backup related technology experience
  • Experience with Disaster Recovery technologies and Disaster Recovery testing and planning
  • Experience with Firewall solutions, load balancing and high availability technologies
  • An understanding of database technologies such as MS SQL, MySQL or Oracle
  • An familiarity or experience with several of the following products would be beneficial: VMware ESXi, MicroSoft Hyper-V, Linux, Windows, Juniper, Dell, EqualLogic, Compellant, Zerto, Citrix and CommVault
  • Bachelor’s degree in a technical discipline or qualifying experience and certifications preferred
  • Must be able to pass a pre-employment drug screen

Must have a valid driver's license and provide proof of current personal automobile insurance to comply with company policy.

BENEFITS TO WORKING FOR EXPEDIENT We place an extremely high value on life-long learning and teaching therefore we make education and training available to everyone through a robust tuition and training reimbursement program. Additional benefits include 3 weeks of paid time off, affordable medical, dental, vision insurance, 401(k) with a generous match and a paid day off to celebrate your birthday each year.   We work in a relaxed, forward-thinking environment with a casual dress code and cutting-edge tools and resources for our employees.

To apply please submit your resume, letter of interest and your salary expectations. Please include a numerical desired salary on your application in order to be considered for this position. 

To view our website and open positions, please check us out at www.expedient.com

Expedient is an Equal Opportunity Employer, promoting a drug-free workplace.

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