Expedient is a cloud and data center infrastructure as a service (IaaS) provider with local operations in Baltimore, MD; Boston, MA; Cleveland, OH; Columbus, OH; Indianapolis, IN; Memphis, TN and Pittsburgh, PA. Converged solutions enable Expedient clients to focus on strategic business innovation, while a talented team of experts handles operating the information technology needed to support it. Learn more about us at expedient.com/careers.
We have an immediate need for a Front Desk Analyst to join the team in our Dublin, OH, data center. The Front Desk Analyst role provides a fast-track opportunity to promotion and career growth through training on a variety of technical platforms including: virtualization, networking, managed backups, Windows, Linux/Unix and infrastructure. This position has a formalized training plan that covers both the technology and the business of Expedient and the Infrastructure as a Service (IaaS) industry. The successful candidate will be passionate about IT and have a desire and ability to learn and grow his/her IT career.
The Front Desk Analyst will be responsible for handling Tier 1 job tickets (printer assists, tape backup, connectivity issues, etc.), checking in visitors to the data center and to customer rack(s) and equipment, tracking shipping/receiving and covering the front desk phone as well as conducting physical and virtual security checks. The position works a schedule of Monday through Friday from 7:00 a.m. to 4:00 p.m.
Principals only. Recruiters, please do not contact this job poster.
Sponsorship is not provided.
Applicants should be able to show experience with IT and technology -- acceptable experience can include self-study, technical school or work experience. The Front Desk Analyst should be willing and able to learn our technology.
This is a great entry-level opportunity for someone looking to start his or her IT career with growth potential, professional development opportunities and the chance to work with a wide variety of technologies.
BENEFITS TO WORKING FOR EXPEDIENT We place an extremely high value on life-long learning, therefore we make education and training available to everyone through a robust tuition and training reimbursement program. Additional benefits include 3 weeks of paid time off, a competitive package for medical, dental, vision insurance, 401(k) with a generous match, long & short term disability insurance and life insurance. We work in a relaxed, forward-thinking and collaborative environment and hire the best talent to grow our teams. We also provide you with a paid day off for your birthday every year and we stock our kitchens with food and drinks.
To apply please submit your resume, letter of interest and your salary expectations. Please include a numerical desired salary or annual salary range.
To view our website and open positions, please check us out at expedient.com
Expedient is an Equal Opportunity Employer, promoting a drug-free workplace.