Technical Project Manager
Expedient is in search of a Technical Project Manager to join the Service Delivery & Implementation department. This role requires 2-3 years of experience as a Technical Project Manager in an Information Technology role. This role is the primary point-of-contact for planning the delivery and implementation of the services and solutions that we sell to our clients. This role is responsible for maintaining client satisfaction during the project and your success relies heavily on your ability to plan, communicate, and set clear expectations with everyone involved.
Expedient provides businesses with multi-cloud technology solutions, cybersecurity, server colocation, IT disaster recovery and managed Infrastructure-as-a-Service (IaaS). We are a leader in our industry and a repeated Top Workplace winner. For information about our solutions, our people, our culture and our leaders, visit www.expedient.com
This is a hybrid position requiring proximity to one of our eligible office locations which include Cleveland, Pittsburgh, Indianapolis, Columbus, Memphis, Milwaukee, Baltimore, Phoenix and Denver. Sponsorship is not provided for this role.
What you'll do:
Manage service expansions including data center, network connectivity, and virtualization technologies
Work with clients to deploy virtual environments into new shared public, and/or private dedicated platforms
Effective communication skills that will facilitate completion of projects including, but not limited to:
Post-sale design and planning meetings with Expedient engineering resources and the client.
Estimated revenue recognition forecasting based on project milestones
Maintain accountability for changes to the project scope including development and execution of project change requests
Ensure appropriate documentation is generated and maintained through project life cycle
What we're looking for:
Bachelor's degree in a technical discipline such as Computer Science, Data Science, or a related field is preferred.
Work experience as a Project Manager or Project Coordinator in an Information Technology role
Work experience managing projects encompassing any of the following technologies or disciplines:
Data Center migrations
Network provisioning and cutovers
IT service & software implementations and migrations
Agile / Waterfall / Scrum / Kanban Project Management Methodologies
REQUIRED SKILLS
Priority consideration given to individuals with certification in Project Management, such as PMP or CAPM.
Proficiency in project planning, project management and various software tools including, but not limited to, Monday.com to help manage tasks, resources, timelines, and communication.
Ability to multi-task & prioritize in a fast-paced environment and manage multiple technical implementation projects simultaneously
Superior interpersonal, customer service, and negotiation skills
Exceptional organizational skills and strong attention to detail
Capable of handling multiple projects of various sizes simultaneously
Outstanding time management skills with a demonstrated track record of meeting deadlines
Strong analytical and independent problem-solving skills
Excellent written and verbal communication skills
Flexibility to be available for occasional night and weekend implementation projects, when required
Salary for this position is directly related to your own experience, knowledge, and skills. Estimated range for this role is $65,000 to $90,000
WORKING FOR EXPEDIENT
We prioritize ongoing education and continuous innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%.
For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and vision, disability and life insurance, at an affordable rate, wellness engagement opportunities, and a 401(k) with a generous match.
We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks.
Expedient is an equal opportunity employer. Qualified applicants will receive fair and equitable consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, disability, or any other characteristic protected by law.